Comments on: THE US GRANT San Diego Hotel

By: jeffrey

jeffrey — Sun, 26 Jan 2014 21:13:59 +0000

[signoff icon="icon-thumbs-up"]Dates: Aug 02 to 4, 2013 -- 2 night stay Room Booked: Superior Room (appx value: $304) Room Received: Grand Deluxe Room (appx value: $354) Appx Value of Upgrade: $50 Award Stay?: Yes Used Best Rate Guarantee?: No Suite Night Award Requested?: Yes Comments: User ID: jjayakumar submitted on 5-Aug-13 Rating Calculation: Upgrade Rate = 100%, Value of Upgrade ÷ Value of Room Booked = 16% (Max is 100%) Overall Upgrade Quality: 58%[/signoff]

By: jeffrey

jeffrey — Sun, 26 Jan 2014 21:13:54 +0000

[signoff icon="icon-thumbs-up"]Dates: Jun 10 to 12, 2013 -- 2 night stay Room Booked: Superior Room: King (appx value: $299) Room Received: Grand Deluxe Room (appx value: $349) Appx Value of Upgrade: $50 Award Stay?: No Used Best Rate Guarantee?: No Suite Night Award Requested?: Comments: Arrived at 5 PM for the first night of a two-night stay at this property and wasn't even upgraded to a Deluxe Room (available on the website) or a room on the SPG floor. Front desk said that they were placing me into one of their larger Superior (standard) rooms instead. Standard room wasn't awful, but had a toilet that didn't flush (until I fixed it myself), no tub, and no view. The next morning, I checked the US Grant's website and saw that both Grand Deluxe rooms and Legacy Suites were available for the final night of my stay. I called down and asked to be moved into a Grand Deluxe Room, which the hotel accommodated after the room was clear. The new room had a much more comfortable bathroom, a Bose sound system, and a significantly better view. User ID: steveholt submitted on 13-Jun-13 Rating Calculation: Upgrade Rate = 0%, Value of Upgrade ÷ Value of Room Booked = 17% (Max is 100%) Overall Upgrade Quality: 8%[/signoff]

By: jeffrey

jeffrey — Sun, 26 Jan 2014 21:13:37 +0000

[signoff icon="icon-thumbs-up"]Dates: Mar 02 to 3, 2013 -- 1 night stay Room Booked: Superior Room (appx value: $299) Room Received: Legacy Suite (appx value: $394) Appx Value of Upgrade: $95 Award Stay?: No Used Best Rate Guarantee?: No Suite Night Award Requested?: No Comments: User ID: edekba submitted on 9-Sep-13 Rating Calculation: Upgrade Rate = 100%, Value of Upgrade ÷ Value of Room Booked = 32% (Max is 100%) Overall Upgrade Quality: 66%[/signoff]