Room Classes
Deluxe Rooms
Escape the city bustle in our Deluxe Rooms—available with views of either the city, pool or captivating Cotai Strip—where thoughtful amenities ensure you feel at home and state-of-the-art technology, including Wi-Fi and a 42-inch flat screen TV, make keeping connected to friends and family a breeze. (452 Square Feet / 42 Square Meters)More >
Sheraton Club Room
Enjoy an elevated stay in our Sheraton Club Rooms. Located on preferred floors, these upgraded rooms feature our signature amenities along with countless thoughtful extras, including private concierge service, complimentary use of poolside cabanas, exclusive access to the Club Lounge and much more. (452 Square Feet / 42 Square Meters)More >
Suites
Keep connected in our Suites, designated as Executive Suites and Deluxe Suites. Complete with a separate living room, guest powder room and state-of-the-art technology, both suites make hosting easy, while Deluxe Suites have the benefit of an additional media room. Thoughtful extras throughout, including exclusive access to the Sheraton Club Lounge, ensure ample opportunity for relaxation. (893-1,346 Square Feet / 83-125 Square Meters) More >
Family Suite
Share lasting memories in our Family Suites. Complete with two bedrooms, two bathrooms and Sheraton kids amenities, these specialty suites are sure to please guests of all ages. (893 Square Feet / 83 Square Meters) More>
Premium Suites
Experience the highest level of indulgence in our Premium Suites. Defined as Ambassador Suites and Presidential Suites, each features two bedrooms, a living room, media room, dining area, two bathrooms, a guest powder room and more. Endless extras—from a karaoke machine to a foot massager to exclusive Sheraton Club Access—add to the elevated environment. (1,787-2,239 Square Feet / 166-208 Square Meters) More >
Dates: Jan 29 to 1, 2013 — 3 night stay
Room Booked: Deluxe Room (appx value: $264)
Room Received: Executive Suite (appx value: $351)
Appx Value of Upgrade: $87
Award Stay?: No
Used Best Rate Guarantee?: No
Suite Night Award Requested?:
Comments:
User ID: forumpersona999 submitted on 31-Jan-13
Rating Calculation: Upgrade Rate = 100%, Value of Upgrade ÷ Value of Room Booked = 33% (Max is 100%)
Overall Upgrade Quality: 66%
Dates: Nov 08 to 11, 2013 — 3 night stay
Room Booked: Deluxe Room (appx value: $243)
Room Received: Ambassador Suite (appx value: $1197)
Appx Value of Upgrade: $954
Award Stay?: No
Used Best Rate Guarantee?: No
Suite Night Award Requested?: No
Comments: Upgraded at check in. Pleasant surprise as I am normally upgraded to a standard suite but occupancy appeared to be high (largely non-elite based on the short lines at elite check in), which could explain the extra upgrade. Platinum benefit included free breakfast at the club lounge for two (MOP200 value per person) and club access. Hands down one of the best Sheraton properties out there. Doesn’t hurt there are casino’s onsite where I won more than my fair share playing craps :D.
User ID: dickie98 submitted on 12-Nov-13
Rating Calculation: Upgrade Rate = 100%, Value of Upgrade ÷ Value of Room Booked = 393% (Max is 100%)
Overall Upgrade Quality: 100%
Dates: May 2013 – 2 Night Stay
Room Booked: Deluxe Room: King (appx value: $191)
Room Received: Deluxe Suite (appx value: $278)
Appx Value of Upgrade: $87
Award Stay?: No
Used Best Rate Guarantee?: No
Suite Night Award Requested?:
Comments: Interesting checkin experience. Got off the shuttle and was at reception, asked if the checkin at reception was any different from checkin in the lounge and was told no, but then when the host saw that I was a Platinum member, he changed his tune and had the bellman take my bags and escort me to the lounge. Very odd. Once I got to the lounge, without prompting or requesting one, I was upgraded from my cheapest available room to the Deluxe Suite, with a nice media room and 1.5 baths.
User ID: steveholt submitted on 14-May-13
Rating Calculation: Upgrade Rate = 100%, Value of Upgrade ÷ Value of Room Booked = 46% (Max is 100%)
Overall Upgrade Quality: 73%